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InfoPass
Pilot Program Aims to Reduce Long Lines
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April
21, 2004
A new USCIS
program lets customers go online to schedule appointments instead of waiting
on long lines at selected USCIS District Offices.
What is
InfoPass?
InfoPass is a web-based system that lets customers make online appointments
to avoid long lines at busy immigration offices.
Which
cities are eligible?
The following cities have joined the InfoPass program: Dallas, Miami and
Los Angeles.
How Does
the Program Work?
Customers log onto the InfoPass website at http://infopass.uscis.gov/,
type in their zip code, and are directed to the appropriate USCIS
office. The Web site displays a range of dates and times for appointments.
Once the customer selects an appointment time, the system generates an
electronic appointment notice. Customers must print out that notice and
bring it with them to their appointment.
For what
languages is the InfoPass site available:
The site is available in many languages: English, Spanish, Portuguese,
French, Chinese, Korean, Russian, Vietnamese, Tagalog, and Creole.
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